Last Updated: [Insert Date]
Welcome to Cheap Garden Care! These Terms and Conditions govern your use of our website gardencaregears.com and all purchases made through our online store. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.
1. Website Use and Intellectual Property
1.1 Access and Account Security
You may browse our website without creating an account, but certain features require registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and product designs, is the property of Cheap Garden Care or its suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur. Colors may appear differently depending on your monitor settings. If you receive a product that significantly differs from its description, please contact us immediately.
2.2 Product Availability
All items are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item from your order or offer a suitable alternative.
3. Ordering and Payment
3.1 Order Acceptance
Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason, including limitations on quantities available, inaccuracies in product information, or suspected fraudulent activity.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your full payment details on our servers.
3.3 Pricing and Taxes
All prices are in USD. We are not responsible for any customs duties, taxes, or fees imposed by your country on international orders. These charges are the customer’s responsibility.
4. Shipping and Delivery
4.1 Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Processing times may be longer during peak seasons or promotional periods.
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Carrier: DHL or FedEx. Delivery time: 10-15 business days after shipping.
- Free Shipping: Available for orders over $50. Carrier: EMS. Delivery time: 15-25 business days after shipping.
4.3 International Orders
We ship worldwide except to parts of Asia and some remote areas. International customers should allow additional time for customs clearance. We are not responsible for delays caused by customs or import regulations.
5. Returns and Refunds
5.1 Return Policy
You may return most items within 15 days of delivery for a refund or exchange, provided they are:
- Unused
- In original packaging
- With all tags attached
5.2 Non-Returnable Items
For health and safety reasons, we cannot accept returns on:
- Opened or used Insect Controls & Pest/Disease Controls
- Used Grow Bags (with soil)
- Hoses & Nozzles showing signs of use
- Any item not in its original condition
5.3 Return Process
To initiate a return:
- Email [email protected] within 15 days with your return request
- Wait for our approval and return instructions
- Package the item securely in its original packaging
- Ship to: Cheap Garden Care Returns, 133 White Cap Way, Panama City Beach, FL 32407 USA
5.4 Refund Processing
Refunds are typically processed within 3-5 business days after we receive and inspect your return. The refund will be issued to your original payment method. Original shipping fees are non-refundable for international returns.
6. Customer Responsibilities
6.1 Accurate Information
You are responsible for providing accurate and complete information when placing orders, including shipping address and contact details. We are not responsible for delays or non-delivery due to incorrect information.
6.2 Product Use
You agree to use all products according to manufacturer instructions and applicable laws. Certain products (like pest controls) may have specific usage regulations in your area.
6.3 Compliance with Laws
You are responsible for complying with all local laws regarding the import and use of our products, especially concerning plant protection items and gardening chemicals.
7. Limitations of Liability
Cheap Garden Care shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.
We are not responsible for:
- Damage caused by improper product use
- Shipping delays beyond our control
- Product performance under conditions different from those described
- Any third-party actions related to your purchase
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the new terms.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of law provisions.
10. Contact Information
For questions about these Terms and Conditions, please contact us at:
Cheap Garden Care
133 White Cap Way
Panama City Beach, FL 32407 USA
Email: [email protected]
Thank you for choosing Cheap Garden Care for your gardening needs!
